vitalfew help
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Help Chat How do I use Support chat?

How do I use Support chat?

Get help from VitalFew about adverts and Resume Screening.

Open advertisements

Select the advertisement icon at the top of the page.

Choose an advert

Open the advert you need help with.

Use Support chat

Open Support chat and send your question to VitalFew.

Extra information

Support chat is for Agents and Organisations. If you are a Candidate, use regular chat to message your connections.

Use Support chat when you need help from the VitalFew team, whether that is creating or updating an advert, a payment or publishing question, or anything to do with Resume Screening such as selected resumes, credits, or results.

It is included at no added cost, and we reply within 30 minutes at most on business days. You can use it as soon as your advert is live, even before you receive any applications.

If a support admin needs to reach you about an advert, they will get in touch through Support chat and by email.

For the difference between support and user-to-user messaging, see Which chat should I use? For Resume Screening help, go to How do I screen resumes? For advert publishing, see What happens after I submit an advert?

Frequently Asked Questions

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